IT Experience

 

Indiana University, Bloomington, IN.
Graduate Assistant, Education Technology Services (July 2003 - Present)
Responsible for training and document for technical processes encountered within the School of Education (SoE). Develop and evaluate individualized and group training based on needs analyses. Provide Tier 2 customer support for faculty and staff in the SoE.

University of Illinois, Champaign-Urbana, IL.
Teaching Assistant, Department of Advertising (January 2001 - August 2001)
Provided technical solutions for classroom and research proposal issues, including: digitizing audio, video, and print media. Set up Web, FTP, and ColdFusion servers. Designed an online, searchable database using ColdFusion Markup Language, Excel, and Access.

Intensive English Institute, Champaign-Urbana, IL.
Editor, ExChange ESL Magazine (January 2000 - Present)
Maintained, the now defunct, online magazine submission database. Posted and responded to contributor submissions. Actively promoted ExChange ESL Magazine content in ESL and CALL related list-serves and bulletin boards.